Alicia Ortiz is a joyful person who believes anything is possible. Her positive energy, reassuring manner and professional approach make her a delight to be around, and an effective agent who will meet your every need.   Alicia is eternally curious and always seeks to understand. This combined with her fascination with people and her passion for real estate elevates her to a whole new level when it comes to customer service. "Knowing your clients' needs and being able to fulfill them comes from asking the right questions and listening! I am committed to finding your ideal real estate solution while managing your expectations, and completing your deal with diligence and attention to detail."  A Native New Yorker, Alicia studied at Queens College and currently lives in Williamsburg, Brooklyn. She previously worked in various capacities in the hospitality industry, as well as in PR and Marketing. Though she specializes in sales and rentals along the L line, Alicia is ready to work anywhere in the city where you seek to live. She speaks fluent English and Spanish, and has diverse talents and interests as a dancer, certified yoga instructer, health food enthusiast and drummer.  Contact Alicia for an ally in the real estate.